Getting started with PerformancePoint and SharePoint 2010 RTM 

One of my coworkers wanted to work on the new PerformancePoint platform with SharePoint 2010 RTM. He asked me to get the site up and running with PerformancePoint services. Not a big request, I did it before using beta software in the past. Should be easy right?

 

My steps were simple:

  1. Run the Farm Configuration Wizard for PerformancePoint services.
  2. Create a new site collection to host the services using the Business Intelligence Center template.
  3. Go to the site collection features and enable the PerformancePoint feature or verify that it is active.

 

Once I did this, my coworker emailed me with the following error:“This data source cannot be used because PerformancePoint Services is not configured correctly. Additional details have been logged for your administrator". Additional details is just another way of saying ‘the error is being shoved into the event logs’.

eventlog

Fixing this issue should be easy, just go to the Manage Service Application link in Operations on Central Administration, find the PerformancePoint Services item, highlight it and then click manage. On the next screen, I should be able to then supply a valid entry for the Unattended Service Account. However when I click save, I get the following message:”The Unattended Service Account cannot be set for the service application. The Secure Store Service key might not have been generated or properly refreshed after the service was provisioned”.

secure_service key 

Going back to the site, I see the following message: “Before creating a new Secure Store Target Application, you must first generate a new key for this Secure Store Service Application from the ribbon”.

need to generate key

 

I have to hand it to Microsoft, they are making this real easy for me to fix errors. Before setting the Unattended Service Account I have to create a secure store service key by selecting ‘Generate New Key’. Once I created the new key, I was able to set the Unattended Service Account.

So to recap, prior to anyone using PerformancePoint in your SharePoint 2010 farm don’t forget to do the following:

  • Generate a new key inside the Secure Store Service.
  • Navigate to the Management screen for PerfomancePoint and set the Unattended Service Account.

 

For more detailed information on PerformancePoint services, visit the following link: ‘Deploying PerformancePoint 2010 Soup to Nuts’ http://blogs.msdn.com/performancepoint/archive/2009/11/24/deploying-performancepoint-2010-soup-to-nuts.aspx.

 
Posted on 26-Apr-10 by Andrew Clark
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Tags: SharePoint 2010
 

Comments

Friday, 28 May 2010 07:40 by Martin Hinshelwood
What if you get an error generating the key? An error occurred during the "Generate Key" process. Please try again or contact your administrator. I'm the bloomin farm admin!

Tuesday, 15 Jun 2010 06:06 by Dan C.
Same error: An error occurred during the "Generate Key" process. Please try again or contact your administrator. And no clues on how to fix this :-(

Tuesday, 15 Jun 2010 09:01 by AC
Dan & Martin: can you provide any error detail from the event logs?

Tuesday, 15 Jun 2010 09:04 by AC
Actually, from technet (http://technet.microsoft.com/ru-ru/library/ee806866.aspx#generate) Can you confirm the following? To generate a new encryption key 1.Verify that you have the following administrative credentials: You must be a Service Application Administrator for the instance of the Secure Store Service

Tuesday, 15 Jun 2010 12:20 by Dan C
Hi AC, Thanks for your fast reply! :-) I will test your suggestion tonight... Will keep you posted on the result. Thanks again!

Tuesday, 15 Jun 2010 04:06 by Jeff
Same issue here and I added myself to the administrators group with full control. No errors in the event logs.

Tuesday, 15 Jun 2010 04:19 by Jeff
Fixed. One of these fixed the issue for me. I had removed the service, created another one, stopped the actual service on server for the other servers in the farm and left the service on the Central Admin server running. Restarted IIS in the Central Admin Server, and then I was able to generate a key.

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